Public Complaints
The Board of Trustees encourages the public to discuss their concerns and complaints through the informal conferences with the district administrator.
If an informal conference regarding a complaint fails to reach the outcome requested by the complainant, he/she may initiate the formal process described below by timely filing a written complaint form.
Donna ISD Legal and Local Policy and Complaint forms can be found below.
Even after initiating the formal complaint process, the complainant is encouraged to seek informal resolution of their concerns. A complainant whose concerns are resolved may withdraw a formal complaint at any time.
Exhibit A - Public Complaint form - Level One