Complaints & Grievances
Employee Complaints / Grievances
The Board of Trustees encourages employees to discuss their concerns and complaints through the informal conferences with their supervisor, principals and/or other district administrator.
If an informal conference regarding a complaint fails to reach the outcome requested by the employee, he/she may initiate the formal process described below by timely filing a written complaint form.
Donna ISD Legal and Local Policy and Complaint forms can be found below.
Even after initiating the formal complaint process, employees are encouraged to seek informal resolution of their concerns. An employee whose concerns are resolved may withdraw a formal complaint at any time.
Exhibit A - Employee Complaint Form - Level One
Public Complaints
The Board of Trustees encourages the public to discuss their concerns and complaints through the informal conferences with the district administrator.
If an informal conference regarding a complaint fails to reach the outcome requested by the complainant, he/she may initiate the formal process described below by timely filing a written complaint form.
Donna ISD Legal and Local Policy and Complaint forms can be found below.
Even after initiating the formal complaint process, the complainant is encouraged to seek informal resolution of their concerns. A complainant whose concerns are resolved may withdraw a formal complaint at any time.
Exhibit A - Public Complaint form - Level One
Student and Parent Complaints/Grievances
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The Board of Trustees encourages students and/or parents to discuss their concerns and complaints through the informal conferences with the campus principal and/or other district administrator.
If and informal conference regarding a complaint fails to reach the outcome requested by the parent/student, he/she may initiate the formal process described below by timely filing a written complaint form.
Donna ISD Legal and Local Policy and Complaint forms can be found below.
Even after imitating the formal complaint process, students/parents are encouraged to seek informal resolution of their concerns. A student/parent whose concerns are resolved may withdraw a formal complaint at any time.
Exhibit A - Student / Parent Complaint Form - Level One